Outstanding Customer Service

A bike shop can be intimidating, especially if you are new to the sport or even if you’re getting back into the saddle.  We are here to make you feel comfortable and help you meet the goals you are looking to achieve.  It doesn’t matter your riding level, whether it be entry, pro, or in between.  We’ll treat you with respect and educate you on the product so that you have a better understanding of it and its application.  We are here to answer your questions and help you understand what bike or product needs will fit your aspirations.  There are many aspects to cycling, from components, sizing, frames, accessories and technology.  All this can be very overwhelming, but we’re here to take the time to show you the intended purpose of the product.  There’s no such thing as a “dumb question” so please feel free to ask us anything that’s why we’re here.  We truly care and want you to have an enjoyable experience that leads you into having  a positive “spin” on cycling.  When you leave TBF we want your experience to have been a happy one.  We want to see you back in the store and get involved in some of the events we hold.  We want our customers to share their experience with friends and family.  When you think about TBF we want a smile to come to your face and talk about us in a positive manner.   We want your experience to be a memorable one and for all the right reasons!