To ensure the safety of our customers we have incorporated a quality control program for all new bike builds and service repairs.  No bike goes out the door without the service manager signing off on the completion of the bike.  We have strict guidelines that we adhere to for every service and new build, including tightening all bolts at the proper torque spec.  After assembly or repair bikes are test ridden by a second party to ensure they are operating properly and all concerns have been addressed.  Its our responsibility to make sure the bike is safe when it leaves TBF and we take that very seriously.